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Computer Requirements

All School of Nursing students are required to own a laptop computer that is no older than three years for use while in our programs, including use within the building if required by faculty.

The laptop MUST run Microsoft Windows 7, 8, or 10 (EXCLUDING RT), or Mac OSX. Tablets running iOS (iPad), Android, or Windows RT (Microsoft Surface) will not meet the requirement. The Microsoft Surface Pro tablet does run the full version of Windows and does meet the requirement.

For information about recommended computer configurations for new purchases, as well as Internet connection requirements and available software, visit the Computer Recommendations Page.

Getting a JHED ID

The first step to accessing IT@JH computing resources is obtaining your JHED ID.  As a Johns Hopkins student, faculty, or staff member, a JHED login ID has already been created for you. However, you will need to verify your identity and set up a password before successfully signing in to the myJH portal. If you do not know your JHED login ID, try the following steps:

  1. Open a web browser to myJH
  2. Click on the “New Visitor?” link located below the “Login” button and follow instructions for setting up your account.

For information on logging in to email services for the first time with your JHED ID, see the links below:

"hopkins" Wireless Network Connection

The "hopkins" wireless network is intended for use by Johns Hopkins faculty, staff, students, or anyone with a valid JHED ID while on campus. The "hopkins" wireless network is built with many security features to ensure your data is protected. Instructions for setting up the "hopkins" wireless network on your computer, tablet, or smartphone can be found on the Johns Hopkins IT Services page.

Anti-Virus Tools

Anti-virus software is important to run on every computer you use, whether a Mac or Windows machine, to keep you safe from malware.

For Johns Hopkins-owned computers and student-owned computers, see this document for detailed information and recommended options.

For personally-owned devices, Windows 8 computers come pre-installed with Windows Defender.  If you are using Windows 7 or earlier, you can obtain a free copy of Microsoft Security Essentials here.
For personally-owned Mac computers, try Sophos.

JHPulse, the Hopkins VPN

You can use the JHPulse service when off campus to enable access to some Hopkins resources that are normally restricted to computers on campus.  This service is a VPN (virtual private network), and virtually connects your computer to the Hopkins network.  For more information about VPNs, see this Wikipedia article.  One example of services that are restricted to the campus network include some Welch library resources (like electronic reserves).

Note that you do NOT need to use the JHPulse service if you are connected to the "hopkins" wireless network.

To begin using JHPulse, click the "Technology" icon and then "JHPulse" button in the myJH portal.  If the JHPulse client is not installed, the site will provide detailed instructions.

For more information, see this document.

Printing and File Storage

Data Security

The security of your computing devices and the data contained on them is critically important, particularly if you are working with sensitive data, such as HIPAA protected health information (PHI).  For more information about security at Hopkins, see this site.

SON Printing Options

Printing from a Lab Computer

Students can print on campus using a computer in one of our computer labs.  For detailed instructions, see the Lab Printing Instructions page.

Printing from your own Laptop

If you want to print from your laptop, you can.  You will need to install the Pharos client (see Printing Instructions).  You need to swipe your ID badge to release print jobs.

File Storage Options

Students have access to a variety of services for storing files.  It is important to always have a backup copy of your files (stored in separate locations on different media), and to save your files often when working.  Computers do crash when you least expect them to, and file storage sometimes fails resulting in loss of files.


JHBox is a cloud file storage service offered by IT@JH. This service is very similar to Dropbox, but can be used for storage of sensitive data (if used properly).  You can access these files from anywhere you can get online.  You can also share files and folders securely with others.  For more information about JHBox, see this document.

U: Drive

Students logging into a SON computer will have a "U:\" drive where they can store files.  Accessing the contents of the U: drive from a laptop or home computer can be tricky, however, so it is not recommended.  Instead, copy files you want to access in other locations to JHBox or other online storage service (email, OneDrive, etc.).


OneDrive is a storage option included in the email service provided as part of the Office 365 student email service. For more information, see

USB Thumbdrives

USB thumbdrives are a convenient way to store files, but these drives can be unreliable, so be sure to backup your files elsewhere.  DO NOT USE thumbdrives to store sensitive data (such as HIPAA protected health information), unless you use encryption to secure the data.

Other Services

There are many other options for storing files, including storing on you local computer and storing to other cloud services such as Dropbox or Google Drive.  The important thing to remember is to always have a copy of important files stored in more than one location, so that if the storage device or service fails, you have another copy on another device or service.

Sensitive Data

Be very careful where you store sensitive data.  You should not use a mobile device (thumb drive, laptop) for storing sensitive data unless you encrypt the data.  Mobile devices can be easily stolen, and federal and state regulations require expensive and embarrassing disclosures of data loss if encryption is not used.  For more information about encryption options, see this document.


Hopkins Software Catalogue

For internal purchasing (faculty and staff) of licensed software, logon to the Software Catalogue.

On The Hub

The School of Nursing offers student discounts on licensed software to Faculty and Students. Check out On the Hub.

Adobe Connect

Adobe Connect sessions, a type of live chat similar to WebEx, are becoming more and more common for blended and fully online courses as well as clinical conference sessions. Adobe Connect enables real time meetings with presentations, screen-sharing, audio, and video.

Get Connected

It is important that you login to the system. Using your JHED user name and password ensures your identity and enables your participation in the session. If you need help with connecting, please refer to the Connection Instructions.

Setup and Audio

A common component of Connect is real-time discussion and presentations. In order to participate in the sessions, we recommend purchasing a USB based headset. We recommend  Logitech USB headsets.

Why use a headset?  Most computer and laptop sound cards do not do a good job of echo cancellation.  If you try to use a microphone with your computer speakers, you may not notice a problem, but remote participants will likely hear an echo of your voice.
Detailed information on setting up and configuring your audio can be found at the Adobe Connect Help page.

Test Connection

It is important to test your connection to ensure your computer and internet connection can support Adobe Connect. More information on testing your connection can be found on the Test My Connectivity Page.

More Help

Additional help and descriptions of Adobe Connect's advanced features can be found at the Adobe Connect Help Page